Legal Information

Zero 7 Terms & Conditions — The Complete Guide

Please read these Terms & Conditions carefully before using the zero 7 platform. All policies relating to accounts, betting, payments, and bonuses are clearly outlined here.

Last Updated: January 2026
Applicable: Bangladesh
Key Points

Key Highlights of the Terms & Conditions

The zero 7 Terms & Conditions are organized into six main sections.

👤

Account Registration

You must be 18 or older to open an account with zero 7. Only one account per person is permitted. You must register with accurate information and be prepared to complete KYC verification at any time.

🎯

Betting Rules

All bets are final once confirmed and cannot be changed or cancelled. Odds may shift during live betting due to server response time. zero 7 reserves the right to void any bet placed on erroneous odds.

💳

Payment Policy

Minimum and maximum limits apply to all deposits and withdrawals. KYC verification is mandatory before withdrawals can be processed. Withdrawals via bKash and Nagad are typically completed within 3–15 minutes.

🎁

Bonus Terms

Each bonus offer has its own wagering requirements. Bonus funds cannot be withdrawn directly — a specified turnover must be completed first. Collecting bonuses from multiple accounts is strictly prohibited.

🔒

Security & Privacy

You are responsible for keeping your account secure. Never share your password with anyone. If you notice any suspicious activity, contact support immediately. zero 7 does not sell your information to third parties.

⚖️

Dispute Resolution

For any dispute, please contact our support team first. zero 7's decision will be considered final. All dispute resolutions will be handled in accordance with the guidelines of the platform's licensing authority.


Important Notice: By creating or using an account on the zero 7 platform, you are deemed to have fully accepted these Terms & Conditions. Please read them in full before using the platform.

📋 1. General Terms

These terms and conditions constitute a legal agreement between zero 7 (operated at zero7.bet) and its users. Compliance with these terms is mandatory in order to use any of zero 7's services.

Zero 7 provides online Sports Betting services to users in Bangladesh and other countries. These terms are available in both English and Bengali; however, in the event of any conflict between the two, the English version shall prevail.

Zero 7 reserves the right to update these terms and conditions at any time. Users will be notified of any changes via email or an on-platform notice. Continued use of the platform after any update constitutes acceptance of the revised terms.

👤 2. Account Registration & Eligibility

2.1 Age Requirement

You must be 18 years of age or older to register an account and place bets on zero 7. Accounts found to belong to minors will be closed immediately and any deposited funds may be forfeited. zero 7 may request government-issued ID at any time to verify age.

2.2 Single Account

Each individual is permitted only one zero 7 account. If multiple accounts are found under the same person, all accounts will be closed and all bonuses and winnings may be voided. Using the same device, IP address, or payment method across multiple accounts is strictly prohibited.

2.3 Providing Accurate Information

You must provide accurate and complete information at the time of registration. Providing false or incorrect details may result in your account being closed at any time. To update your name, date of birth, or mobile number, please contact our support team and submit the required documentation.

2.4 KYC Verification

Zero 7 may request the following documents for KYC (Know Your Customer) verification at any time:

  • A clear photo of your National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of ownership of the payment method used
  • Selfie photo (if required)

Withdrawals may be on hold until KYC verification is complete. The verification process is generally completed within 24–48 hours.

🎯 3. Betting Rules

3.1 Bet Acceptance

A bet placed on zero 7 is not finalized until a confirmation is received from the system. Once confirmed, the bet cannot be cancelled or modified. If you do not receive a confirmation due to a network issue, please contact the support team.

3.2 Minimum & Maximum Bet Limits

Each market has a set minimum and maximum bet limit, clearly displayed on the bet slip. zero 7 reserves the right to adjust these limits for special events or under specific circumstances.

3.3 Odds Changes

Odds in live betting change continuously. There may be a difference between the odds displayed when placing a bet and the odds accepted by the system. In such cases, the odds recorded in zero 7's system will be considered final.

3.4 Event Cancellation or Postponement

If an event is cancelled, incomplete, or concluded outside the scheduled time, zero 7 will settle bets according to its own policy. Bets on cancelled events are generally refunded. Detailed rules apply separately for each sport.

3.5 Erroneous Odds

If clearly incorrect odds are published due to a technical error or human mistake, zero 7 reserves the right to void the affected bets or re-evaluate them at the corrected odds.

Warning: Betting is a risky activity. Only bet what you can afford to lose. zero 7 makes no guarantees of winnings.

💳 4. Payment & Withdrawal Policy

4.1 Deposit

Zero 7 currently supports deposits via bKash and Nagad. The minimum deposit amount is ৳100. Deposits are credited to your account instantly. If there is a delay due to a payment gateway issue, please contact support with a screenshot.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. KYC verification must be completed before any withdrawal can be processed. The payment method used for withdrawal must match the one used for the deposit. Withdrawals are typically processed within 3–24 hours.

4.3 Withdrawal Verification Process

For security purposes, large withdrawals (above ৳50,000) may require additional verification. This process can take up to 72 hours. zero 7 reserves the right to temporarily hold any transactions deemed suspicious.

4.4 Currency & Conversion

Zero 7's primary currency is the Bangladeshi Taka (BDT). Transactions made in foreign currencies will be subject to conversion, with exchange rates determined by the respective payment provider.

🎁 5. Bonus & Promotion Terms

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit. A minimum deposit of ৳500 is required to qualify. The maximum bonus amount is ৳5,000. To withdraw the bonus, a turnover of 8x the bonus amount must be completed.

5.2 Bonus Usage Rules

  • Bonuses may only be used in eligible betting markets
  • Only bets placed at odds of 1.5 or higher will count toward turnover
  • Multiple bonus offers cannot be claimed at the same time
  • Bonuses are generally valid for 30 days — any unused bonus will expire at the end of this period
  • Using cashback or pushback strategies to abuse bonuses is prohibited

5.3 Reload & Loyalty Bonuses

Weekly reload bonuses and loyalty points are subject to separate terms, which are clearly stated with each offer. zero 7 reserves the right to modify or cancel any promotion at any time.

Please note: If bonus conditions are not met, the bonus balance and any winnings derived from it will be forfeited. Please read the relevant terms carefully before claiming any bonus.

🚫 6. Prohibited Activities

The following activities are strictly prohibited on the zero 7 platform and will result in permanent account closure:

  • Multiple accounts: Operating multiple accounts under the same identity
  • Bonus Abuse: Creating multiple accounts or providing false information to obtain bonuses
  • Match fixing: Betting based on match-fixing or insider information
  • Arbitrage Betting: Systematically exploiting odds differences to guarantee a profit
  • Hacking or fraud: Any form of technical manipulation or system exploitation
  • Money Laundering: Using the platform for money laundering purposes
  • Account sharing: Allowing another person to use your account
  • Bots or automation: Placing bets using automated software

Zero 7 reserves the right to take legal action in the event of any fraudulent conduct.

🛡️ 7. Responsible Betting

Zero 7 believes in responsible betting. Betting is entertainment — not a source of income. We provide the following tools to help our users develop healthy betting habits:

  • Deposit Limits: Set your own daily, weekly, or monthly deposit limits
  • Bet Limits: Set a maximum bet limit for a specific time period
  • Self-Exclusion: Account self-exclusion options ranging from 24 hours to permanent closure
  • Cooling-Off Period: Take a break from betting for a set period of time
  • Reality Check: Regular reminders of how long you have been betting

If you notice signs of betting addiction, please reach out to our support team. We're always here to help.

🔐 8. Account Closure & Suspension

8.1 Closed at User's Request

You can request to close your account at any time by contacting our support team. Please withdraw any remaining balance before your account is closed.

8.2 Closure Initiated by zero 7

Zero 7 may close or suspend an account for any of the following reasons:

  • Violation of these terms
  • Suspicion of fraud or deception
  • Registering with false information
  • Engaging in prohibited activities
  • Legal or regulatory reasons

If an account is closed, any valid balance will be refunded, but bonus balance will be forfeited.

⚖️ 9. Limitation of Liability

Zero 7 is not liable for the following:

  • Bets lost due to internet disconnection
  • Delayed transactions due to third-party payment gateway issues
  • Account credentials compromised due to user negligence
  • Service disruptions caused by unexpected technical issues
  • Financial losses resulting from betting decisions

Zero 7 strives to deliver the highest level of service, but technical issues cannot always be avoided. In such cases, zero 7 is committed to resolving them as quickly as possible.

🔄 10. Changes to Terms & Contact

Zero 7 may update these terms and conditions, in part or in full, at any time. Users will be notified via email or an on-platform notice before any changes take effect. For significant changes, at least 7 days' notice will be given.

For any questions or concerns regarding these terms, please get in touch with us:

  • Email: support@zero7.bet
  • Support Hours: 24/7, seven days a week
  • Language: Support is available in both Bengali and English

zero 7's Terms & Conditions are designed to protect users and ensure fair betting. If you have any questions, feel free to contact our support team at any time.


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